Your questions, answered by Cardinal Living

At Cardinal Living, we understand that entrusting your property to a management company comes with questions. Our dedicated FAQ section is designed to provide you with clear, comprehensive answers to everything you need to know about our guaranteed rent and property management services in Chester. We're here to make your landlord journey smooth and stress-free.

Frequently asked questions

We've compiled the most common inquiries from landlords like you. Explore the answers below to gain a better understanding of how Cardinal Living can provide you with guaranteed rent and hassle-free property management, ensuring your investment is well-cared for.

What is Guaranteed rent?

Guaranteed rent ensures you receive fixed rental income every month, even if the property is vacant.

Does Cardinal Living handle tenants viewing?

Yes, absolutely. As part of our comprehensive property management service, Cardinal Living manages all aspects of tenant sourcing, including marketing your property, conducting viewings, and thorough tenant referencing. We handle the entire process to find reliable tenants for your property .

What maintenance does Cardinal Living cover?

For the duration of our agreement, Cardinal Living takes responsibility for general day-to-day maintenance, such as minor repairs and cosmetic upkeep. We ensure your property remains in excellent condition. Larger repairs or structural works remain the landlord’s responsibility, as with a standard tenancy , but we’ll always coordinate and keep you informed.

How long are the agreements?

Our agreements are typically for a fixed term, commonly ranging from 3 to 5 years, offering you long-term security and peace of mind. We can discuss flexible options to suit your individual needs and property goals. Contact us for a personalised quote.

How do I know my property will be looked after?

Cardinal Living conducts regular property inspections to ensure your property is maintained to a high standard. We have a vested interest in keeping your asset in prime condition, as it directly impacts our ability to provide guaranteed rent. Our dedicated team is committed to proactive care and swift resolution of any issues.

Who pays for maintenance?

Under our guaranteed rent scheme, Cardinal Living generally covers the cost of minor, routine maintenance. This is a key benefit of our hassle-free service. For larger, unforeseen issues, we would follow an agreed procedure outlined in our contract, always keeping you informed and seeking your approval where necessary.

Do I lose control of my property?

No, you don't lose control. While Cardinal Living manages the day-to-day operations and tenant relationship, you remain the property owner. We act as your trusted partner, keeping you informed about your property's status and consulting with you on significant decisions. Our aim is to free you from the burdens, not the ownership.

What are the biggest benefits for landlords who choose to work with Cardinal Living?

The biggest benefits for landlords are guaranteed rent and completely hassle-free property management. You enjoy a consistent income without the stress of voids, late payments, tenant issues, or day-to-day maintenance, allowing you to truly relax and benefit from your investment.

Are there any misunderstandings or important tips you'd like landlords to know?

It’s important to understand that while we offer guaranteed rent, the property must meet certain standards to attract and retain quality tenants. We recommend discussing your property’s current condition with us. Also, be clear on what 'hassle-free' means to you; our service aims to remove almost all landlord responsibilities, but open communication is key to a successful partnership. Always ask for a detailed breakdown of services and terms.

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Ready to make property management simple?

Join landlords across the NorthWest who trust Cardinal Living for peace of mind. Experience the convenience of guaranteed rent and expert property management, allowing you to maximise your investment without the stress. We're here to help you achieve your property goals.